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RETURN POLICY

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please contact us at monique@violetflamingos.com to initiate your return.   If you prefer, you can also give us a call at 714-580-8520 between the hours of 8 AM - 6 PM (PST).  Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.  If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at monique@violetflamingos.com.

Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at monique@violetflamingos.com and send your item to: 312 Anade Ave. Apt. A Newport Beach California US 92661.

Shipping
To return your product, you should mail your product to: 312 Anade Ave. Apt. A Newport Beach California US 92661
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 
If you are shipping an order over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.